Ooredoo Qatar delivered a steady performance in 2019, building on its "global leadership" in 5G services to provide an “excellent” online experience for customers.
Ooredoo Qatar revenue stood at QR7.3bn, impacted by a fall in handset sales but enhanced by business-to-business growth. Ooredoo Qatar reported stable EBITDA of QR4bn with an increased EBITDA margin of 54%.
Customer numbers were 3.3mn by year-end in line with 2018.
Ooredoo Qatar’s “strong” 5G presence continued to be well received by customers, while an enhanced portfolio of digital services contributed to a growth in post-paid customers.
The new Ooredoo ONE ‘all-in-one' home service increased the number of digital entertainment customers.
A focus on cost optimisation, through multiple initiatives and further digitisation, helped to boost efficiency throughout 2019.
The increasing range of online and digital channels for self-service and self-care made it easier for customers to find, buy and use Ooredoo services in Qatar.
“Ooredoo Qatar managed to improve EBITDA margins from 52% in 2018 to 54% in 2019 and demonstrated readiness to support major sporting events with a flawless application of 5G stadium technology during the final round of the FIFA Club World Cup in Doha,” said Ooredoo Group CEO Sheikh Saud bin Nasser al-Thani.
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