Qatar Islamic Bank (QIB) has announced the completion of the modernisation of its Al Fanar, Salwa Road, Al Rayyan and Al Khor branches.
The four branches reflect a new design that is currently being rolled out at all the bank’s key branches.
“The new design philosophy melds a palette of natural tones for a modern interpretation of the traditional Islamic values of purity, simplicity and transparency. The result is a welcoming, friendly and approachable customer experience,” according to a statement.
Each branch has a special section set aside for the bank’s Tamayuz clients and a separate area for female customers to enjoy complete privacy. The layout of the branches was also designed with the customer experience in mind.
Customers are seated alongside customer service representatives to “create a moment of trust and mutual respect”, while offices and meeting rooms are strategically positioned for a “balance of privacy and connectedness”.
All the branches are equipped with “state-of-the-art functionality,” including areas where customers can undertake transactions online. They also incorporate ATMs and cash deposit machines that can be used for withdrawing and depositing cash, as well as general services on a 24/7 basis.
The branches will offer customers a full range of premium QIB products and services to meet both everyday and specialised finance needs.
Customers can open bank accounts, use their QIB debit and credit cards, apply for a suite of financing products and receive expert and personalised advice about Takaful services and other Islamic banking services.
The Al Fanar, Salwa Road and Al Rayyan branches will be open from 7:30am to 1pm, Sunday to Thursday, from 5pm to 7:30pm, Sunday to Wednesday and from 9am to 12noon on Saturday. The Al Khor branch opens from 7.30am to 1pm, Sunday to Thursday.
D Anand, general manager of QIB’s Personal Banking Group, said: “The rollout of the newly designed branches is part of our ongoing effort to bring QIB’s banking services to customers everywhere, and in the near future, we will open new branches in major shopping malls, Hamad International Airport and at key locations across Qatar to meet the growing demand for Islamic banking services.”
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